Terms of Use
These terms apply when you use prime-terminal.com, the Prime Terminal software (desk.prime-terminal.com and the desktop and mobile apps), the Prime Terminal Academy and our support. By creating an account, starting the demo or buying a plan, you agree to them. If you don't agree, please don't use Prime Terminal.
What Prime Terminal is
Prime Terminal provides market data, news, research, analysis tools and educational content. It is an information service. We are not a broker, we don't hold your money and we don't place trades for you.
No investment advice
Nothing in Prime Terminal is investment, financial, tax or legal advice, a personal recommendation, or an offer to buy or sell any financial instrument. That includes the website, the terminal, the Academy, analyst comments, emails and support chats. Every trading decision is your own, and so is the risk. Trading leveraged products carries a high level of risk, and you can lose some or all of your capital.
Your account
You need an account for the demo and for paid plans. Give us correct details and keep your login to yourself. An account is for 1 person: sharing logins or reselling access is not allowed. You are responsible for what happens in your account.
Demo, plans and payment
The demo is free, has no time limit and gives you access to part of the terminal. We can change what the demo includes at any time.
Paid plans give you full access for the period you pay for. Prices are shown on prime-terminal.com and at checkout. Card payments are processed by Stripe, and we never see or store your full card number. The 12 and 24-month plans are paid upfront. Bank transfer and crypto are available on the 12 and 24-month plans through our live support.
You can cancel from your account settings or through our live support. Your access continues until the end of the period you have paid for. For anything about billing, write to our live support on WhatsApp.
How you may use Prime Terminal
You may use Prime Terminal for your own trading, research and learning. You may not:
- copy, download in bulk, scrape or redistribute data, news, research or other content;
- access the service with bots, scripts or other automated tools, or work around access limits;
- resell, sublicense or share your access;
- use Prime Terminal to build a competing product;
- interfere with the service or its security.
We can suspend or close accounts that break these rules.
Data, research and other websites
Part of the prices, data, news and research comes from third-party providers and public sources. We check and present it carefully, but we can't guarantee that it is always complete, correct, timely or available. Bank research and other third-party content belongs to its owners and is shown for information only. Links to other websites are there for convenience, and we are not responsible for their content.
Our content
The software, design, texts, videos, graphics and Academy lessons belong to Prime Terminal or its licensors. You can use them for your own learning and trading. You can't copy, publish or sell them.
Changes to the service
We keep improving Prime Terminal and may add, change or remove tools, data sets and features. We aim to keep the service available around the clock, but there can be interruptions, for example for maintenance or when a data provider fails.
Liability
Prime Terminal is provided as it is. As far as the law allows, we are not liable for trading losses, lost profits or indirect damages that result from using Prime Terminal, from not being able to use it, or from relying on any data, news, analysis or content in it. Our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.
Ending your use
You can stop using Prime Terminal at any time. We can suspend or close an account if these terms are broken, in case of fraud or payment problems, or when the law requires it.
Changes to these terms
We may update these terms. The current version is always on this page with its date. If a change matters for paying customers, we will tell you by email before it applies.
Contact
Questions about these terms? Write to our live support on WhatsApp.